Brick and Mortar Retailers
We give you the ability to be in every store, every day, every hour–capabilities you likely have in your online channel already. With AffinityAnalytics you can see your store operations through the eyes of your customer. Our patent-pending platform generates high response rates and collects actionable intelligence on what customers experienced at your store and helps you recover, up-sell and generate referrals. Of course, we do the same for online purchases too.
Referrals from existing customers and repeat purchases are the core of our business focus. We will make referrals easy and automatic while sharing the best customer experiences on social media sites to drive more traffic to your business.
In-Store, e-Commerce and Mobile
AffinityAnalytics is the only platform specifically designed for the needs of businesses with $50M to $500M in revenue. We integrate seamlessly into your existing systems while giving you an all-in-one solution for managing social media, referrals, and customer recovery.